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Accessibility statement for the Street Manager service

This website is run by the Department for Transport. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. The text of the website contains street and road works terminology and acronyms as the website will be used solely by organisations involved in street and road works in England.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • the website has no control over the accessibility of files uploaded by users of the service e.g. PDF documents may not be fully accessible to screen reader software
  • you cannot use the map screens to define points and draw areas without using a mouse

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: contact us.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Department for Transport is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Aria was used on some pages of the site that did not have the correct roles. Having the incorrect markup may lead to issues for users of assistive technologies such as screen reading software. This fails WCAG 2.1 success criterion 4.1.1 (Parsing). We plan to fix this by March 2022 or earlier.

The fieldset tags have elements present within them that are not valid. This means that screen reader users may not receive the correct information. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships) and 3.3.2 (Labels or Instructions). We plan to fix this by March 2022 or earlier.

The colour used to indicate when an element has received focus does not meet the expected contrast ratio. The yellow highlight placed against a white background may be too difficult to see for users who have a visual impairment. This fails WCAG 2.1 success criterion 1.4.11 Non-text contrast. We plan to fix this by March 2022 or earlier.

Content that’s not within the scope of the accessibility regulations

Some PDFs and Word documents are essential to providing our services. For example, uploaded traffic management plan PDFs and forms uploaded as Word documents.

We do not plan on making the map screens fully usable by users with screen readers or by users unable to use a mouse. Instead, those users should use our non-map flow to submit information via forms.

How we tested this website

This service was last tested for accessibility in September 2019. The test was carried out by accessibility specialists DAC (Digital Accessibility Centre) against level AA of the Web Content Accessibility Guidelines (WCAG) 2.1.

What we’re doing to improve accessibility

We plan to identify and fix issues according to the timescales shown for each area above.

This statement was prepared on 1 October 2019. It was last updated on 9 June 2021.